The documentation must include the items listed in this article. To get a replacement, send your regional Support Agent documentation that describes what happened. If your dongle/portlock has been misplaced, damaged, stolen, is defective, or you would want to upgrade from a serial to a USB dongle, we can send you a replacement dongle. Many customers will tether the dongle to the computer or workstation to prevent loss or theft. It is important to note that the dongle represents the purchase of your software, so care should be taken to make sure it is always secured and protected. Dongles are also called portlocks, hard locks, hard keys, HKs, HLs, USB dongles, or USB license sticks. A dongle can be used with more than one computer by moving it from one computer to another. You insert the dongle into a USB port on your computer before you run FARO software so that the software can automatically detect the license key. 3D Hand Held Scanner - Freestyle3D Objectsĭongles are physical USB devices that look like memory sticks.
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